Your privacy is our priority. This document transparently explains how rebate99 collects, uses, stores, and protects the personal information of all users on our platform.
We uphold six core principles in handling every piece of personal information entrusted to us by our users.
All user data is protected with 256-bit SSL encryption during transmission and storage. Sensitive information such as passwords is stored in encrypted form and cannot be viewed by anyone, including rebate99 staff.
Rebate99 has never and will never sell, rent, or lend user personal data to any third party for marketing or commercial purposes without the user's explicit consent.
Identity verification (KYC) is conducted through secure, encrypted channels. Submitted documents are stored in a strictly controlled environment and are only accessible to authorized compliance staff.
You have the right to access, correct, download, or request deletion of your personal data at any time. Rebate99 respects user rights and processes every request within a reasonable timeframe.
All data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous security monitoring. Regular data backups are performed to prevent information loss.
Rebate99's privacy policy is framed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management, ensuring every user is fully protected under the law.
Rebate99, operating through the platform rebate99.onl, is fully committed to protecting the privacy and data security of all its users. This Privacy Policy applies to all users who access or use the rebate99 platform, including those who browse our website, register an account, make deposits or withdrawals, and interact with any of the services we offer.
As a responsible online entertainment platform, we understand that user trust is our most valuable asset. We therefore take a transparent and proactive approach to all matters relating to personal data — from how we collect information, to how we protect it, and ultimately how we delete it when it is no longer needed.
This policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection principles. In the event of any conflict between a translated version of this policy and the Malay version, the Malay version shall prevail.
Rebate99 collects various types of information depending on how you interact with our platform. Below are the categories of data we collect and the purpose behind each:
| Data Categories | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number, passport | KYC verification, legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, important notifications |
| Financial Data | Bank account number, eWallet, transaction records | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Account security, fraud detection |
| Usage Data | Betting history, games played, session duration | Service improvement, responsible gambling |
| Cookie Data | Session cookies, preference cookies, analytics identifiers | User experience, website analytics |
We only collect data that is strictly necessary for the stated purpose. Data minimisation is central to our approach — we do not gather excessive information beyond what is needed to deliver a quality service to you.
When you register a new account at Rebate99, we will ask for basic information such as your name, email, and phone number. During the subsequent KYC verification process, you may be asked to submit a copy of a valid identity document. All documents are processed through encrypted channels and stored with the highest security protections.
Personal data collected by Rebate99 is used for legitimate and specific purposes. We do not use your data for any purpose other than those stated below:
Rebate99 understands the sensitivity of your personal data and enforces a strict policy on information sharing. We do not disclose your personal data to third parties except in the following legitimate and necessary circumstances:
When your data needs to be processed by third parties on our behalf, we ensure comprehensive data processing agreements are in place to protect your information. These third parties are subject to regular security audits and must comply with data protection standards equal to or exceeding those of Rebate99.
Rebate99 continually invests in the latest security infrastructure to ensure your personal data is protected at every stage — during transmission, processing, and storage. The following are the key security layers we maintain:
Rebate99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control and manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the Rebate99 platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the privacy principles we uphold, you have the following rights regarding your personal data held by Rebate99:
To exercise any of the above rights, please contact our data protection team via rebate99's official email. We will process your request within 14 business days and may require identity verification before fulfilling it to ensure the security of your data.
Rebate99 retains user personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law. Once data is no longer needed, it will be securely deleted or anonymized.
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. We conduct regular reviews of stored data to ensure no information is retained longer than necessary.
The rebate99 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
If we discover that we have collected data from someone under the age of 18, we will take immediate steps to delete that information and close the account. Parents or guardians who become aware that their child has registered on our platform without permission are urged to contact our support team promptly so that appropriate action can be taken.
Rebate99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors. We are committed to keeping users informed of any significant changes.
When significant changes are made to this policy, we will:
Continued use of the rebate99 platform after a policy change is published constitutes your acceptance of the updated terms. If you disagree with the changes made, you have the right to stop using the platform and close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Rebate99 handles your personal data, please contact us through the following channels:
Our Data Protection Team will respond to privacy-related requests within 14 working days. For urgent account security issues, please use Live Chat for immediate assistance.
Enjoy a safe, fair, and transparent betting experience. rebate99 protects your privacy at every step — from registration to withdrawal. Register today and feel the difference.